Dental Insurance Coaching
Proper training today will equal profits tomorrow.
You can accept insurance and still have a profitable practice. I can show your team a better way to handle insurance billing, and I can help you clear up your backlog.
Educating Dental Teams in All Areas of Dental Insurance
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My Services
Insurance
Want to go out of network? Increase your insurance reimbursements? Based on my 20+ years experience as an office manager and my 10+ years of insurance billing. I can work with your office in person, virtually, and create a hybrid program to maximize your insurance reimbursements, drop your worst ppo’s and more.
From the front office to insurance billing, we can build new SOPs and procedures for your dental practice. I’ve trained dozens of practices and helped revamp the front office team, establish processes, and created accountability to make your practice profitable.
Downgraded and denied seems like the new normal, but it doesn’t have to be. This process can feel frustrating and time consuming doing follow-ups with the insurance company to resolve the issue. Billing errors and denied claims can negatively impact the dental office’s cash flow and overall financial stability.
Insurance billing feels like a huge time suck verifying patient insurance information, submitting claims, and following up on outstanding payments. This can place a heavy workload on dental teams, increasing stress and burnout… or worse strain patient care.
There is a better way…
You can accept insurance and still have a profitable practice. I can show your team a better way to handle insurance billing, and I can help you clear up your backlog.
About Colleen Huff
Colleen Huff, FAADOM has been in the dental field for 27+ years. Her dental career began as a Customer Service Rep for Metlife Dental in Utica, NY. From there a move to New Jersey introduced her to the world of dental offices and she has been there ever since. Colleen honed her office skills for about 7 years before taking on the world of Management in 2001.
“Over 27 years in the dental field. I have seen almost everything!”
Colleen has been an independent consultant for numerous offices throughout the country. She has helped to grow a practice from the ground up as well as re-organize established practices. Colleen is the founder/former President of the Buffalo/WNY Chapter of AADOM- (D.E.N.T.A.L. Study Group). Currently serving as the sponsor chairperson. She is an active member of AADOM along with being one of their first Ambassadors. Colleen achieved her fellowship with AADOM in 2015.
With a strong belief in the value of networking and the sharing of knowledge, she continues to grow her chapter by bringing the top dental practice management consultants to the Buffalo area.
Colleen is currently actively consulting and training numerous offices around the country.
My Philosophy
Together We Will…
Every office is in need of assistance from time to time. Colleen can offer a variety of options to fit your needs. Her years as a Practice Administrator have given her the experience you need to make your team top notch. Many managers do not have time in their day to train while continuing to run the practice efficiently.
- Do you have AR that is getting out of control?
- Having trouble getting insurance to pay?
- New Hire that needs to be trained in Dental Insurance? Experienced insurance coordinators that need to brush up on their skills?
We can handle all of that and more…
Where Can You Get Training?
I train on EOBs, EFTs, Revenue Cycle Managment, Understanding Insurance, Coding for Clinical Teams, and more.
Upcoming Seminars
In Office
Virtual Consulting
Online Courses
Why Work With Me?
I’ve been in your shoes…
I know what it feels like to feel overwhelmed with trying to stay on top of all the changes in our industry and making sure we’re collecting what we’ve billed.
I’m actively working in practices so I know what today’s billing enviroment looks like.
I was an office manager, so I know how your team feels.
I take a personal accountability approach to your office and stick with you until you get results.
Articles
My Blog
Going Out of Network with Dental Insurance Carriers
Thinking about going out of network? Learn how to analyze PPO plans, review fee schedules, assess cash flow, and create a smart, phased exit strategy for your dental practice.
Understanding the Appointment of Representative (AOR) Form: What Every Dental Practice Should Know
Learn how to correctly complete the CMS-1696 Appointment of Representative form for Medicare appeals—what it covers, who can sign, and why it matters.
2025 Year-End Dental Practice Playbook
End 2025 with confidence. Get Colleen Huff’s free Year-End Dental Practice Playbook—your month-by-month plan for KPIs, scheduling, and insurance success.