Dental Insurance Coach
I’ve been in your shoes…
I know what it feels like to feel overwhelmed with trying to stay on top of all the changes in our industry and making sure we’re collecting what we’ve billed.
As a proud FAADOM, I have worked/managed dental offices for 27+ years. Starting as a dental customer service representative, my experiences span managing multi-location practices to growing a practice from the ground up.
I began full-time speaking and consulting in 2021. I train dental practices around the country to improve their Dental Insurance knowledge and administrative systems.
If I’m not in a practice, you can find me traveling the country speaking at national conventions talking on a variety of Dental Insurance topics.
As the founder/president of the Buffalo/WNY AADOM Chapter, as well as an active Ambassador and Fellow class of 2015 you can also find me teaching local AADOM chapters.
I can proudly say I was named one of the TOP 25 Women in Dentistry (2017) by Dental Products Reports, and a proud member of NADP (National Association of Dental Plans), DCC-Dental Consultants Connection.
Can’t wait for my next live event? You can find my online Insurance Mastery Course at Front Office Rocks.
What do people say about Colleen’s training?
Lola J. John-Roberts, DMD
“As a dentist, handling dental insurance issues is a daunting task as the rules seem to change daily. Navigating through the web of codes, rules and regulations is a nightmare. Bad practice management can quickly reverse the profits of a thriving practice. When I had Colleen come in for an initial consultation she pinpointed several issues right away. She helped us resolve them all and within 2 short months we had a significant turnaround with our collections and business has been booming ever since. Now that we are on the right track I still reach out to Colleen to give sound advise and keep me moving in the right direction. She is accessible, trustworthy and dependable. I would recommend her to any office that wants to see its business excel.”
“Colleen spoke to our chapter and it was a great meeting! Very knowledgable thorough and professional. Would recommend love to have her back!”