Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office.

Nobody Told Me That Podcast Hosted by Teresa Duncan

Teresa’s classes focus on insurance & management issues. She is the author of Moving Your Patients to Yes: Easy Insurance Conversations and has contributed annually to the ADA’s CDT Companion Guide. Her podcasts ‘Nobody Told Me That!’ and ‘Chew On This’ are resources for dental leaders. Teresa received her Master’s Degree in Healthcare Management.

Teresa’s Website- https://www.odysseymgmt.com/

Teresa’s Book – http://odysseymgmt.corecommerce.com/Book/ (use ‘newsletter’ for $3 off)

I found someone who loves teaching workman’s compensation reimbursement.

  • Paper appointment books (wayback talk!)
  • Facebook groups’ bad advice
  • Why you should get to know your dental society’s executive director and legal counsel – it makes a huge difference. Colleen walks us through how to make contact.
  • Can a patient have two Deltas through one employer group? Yes! With different addresses? Yes! Confused yet? We sure were. 

Related Articles


Dental Business Radio

Colleen Huff, Dental Insurance Coach (Dental Business Radio, Episode 48) Highly regarded dental insurance coach Colleen Huff joined host Patrick O’Rourke to discuss the complexities of dental insurance and the strategies necessary for practices to effectively manage...

read more